PROJECT
Lilongwe Water Board - Customer Satisfaction Survey
Type:
Research
Thematic:
Public health
Location:
Lilongwe
Funded by:
Lilongwe Water Board
PI:
Dr. Blesssings Chinsinga, Mr. Jacob Mazalale, Mr Joseph Chunga, Juba Alyce Kafumba
Start Date:
Jan-2019
End Date:
Apr-2019
Duration:
2 months
Description:
Lilongwe Water Board sought to engage a recognised and established research institution to conduct a Customer Satisfaction Survey in order to establish the Board's customer rating in terms of its delivery of service.